Can Anyone Really Be a Salesforce Consultant? – JobGuppy
Summary:
In this episode, Chris chats with Stephen Guzman about what the job entails as a Salesforce Consultant. But what is a Salesforce Consultant? In simple terms, they’re experts in understanding a company’s needs and goals, and then customizing and setting up Salesforce to fit those requirements. Salesforce is a tool for managing customer relationships and a Salesforce Consultant, like Stephen, is someone who helps the company make sure the software helps them work more efficiently. Stephen doesn’t hold back as he shares how he maximized his earning potential to pay off his student loan debt of $114K, how he worked his way up the ranks, and how you can get started in this career with and without a degree.
Stephen’s Bio:
– Bachelor’s Degree in Advertising from Oral Roberts University
– Started his career in the IT industry
– Veteran of the U.S. Army Reserves for 6 years
– Has been in Salesforce space since 2019
– He works for Huron full-time (not Salesforce directly), and part-time as needed with another business entity that helps with Salesforce Admin.
Career advice: Be all you can be. Take yourself seriously. What you do today matters tomorrow, so talk to those around you about what they would do differently.
Salesforce Description:
- Salesforce is a cloud-based CRM software company.
- Salesforce Sales & Service Cloud is the “bread and butter.” The main industry is “selling.”
- Consultants do not normally travel, but there are other positions associated with Salesforce that may be more conducive to travel.
- A consultant has potential to be 100% remote.
Educational Requirements:
- A Degree is not required for some job roles, but some businesses may require one.
- Bachelor’s Degree in Computer Science or Business Administration
- Master’s Degree (usually required by top business consulting firms)
Certifications & Training:
Skills Needed:
- Listening
- Talking to customers
- The ability to turn what you hear into technical requirements (a.k.a. “user stories”)
- Process mapping – creating a business process map so people can visualize it
Perks:
- Unlimited PTO
- RSU’s – Stock Options
- Remote Stipend – Some companies pay for internet and give you extra cash to work remotely & pay your expenses
Job Search Terms:
- Trailhead
- Salesforce
- Salesforce Developer
- Salesforce Administrator
- Salesforce Business Analyst
*Note – always add “Salesforce” to the title.
Potential Job Sites:
- Indeed
- Glassdoor
- USA Jobs – for Veterans
- Clearance Jobs – for Veterans
Income & Salary:
- Check out trailhead.salesforce.com & hover over the titles
- Salesforce Admin – $85,900
- Salesforce Business Analyst – $109,200
- Salesforce Developer – $120,000